I recommend
It was a purchase of BROMLEY TECH BOMBER JACKET, fast delivery but unfortunately I ordered size L and it was too big, I returned the order for an exchange and the return was simple and fast. The jacket is of excellent quality, when I have the white one of the same model I will buy another one.
I recommend The Jacket and the store for having a good experience.
Order n KWD2133905
Faulty goods sent/terrible customer service!!
Faulty goods sent! Gilet ripped and coat had label sewed in upside down. 20 emails later!! No stock left.. told me to return for inspection. Total joke take your money and send faulty goods. Can't get any sense out of them. Will never use this company again! Reporting to Trading standards.
Howell718
2 Contributions
Avoid them
Missing items from my order and there is no way you can get in touch with them nor you can claim a refund if you are going to return the items due to poor quality of what you purchased ( avoid them ).
Overall a good brand
Good quality clothing and delivery arrived on time
Megan Lambert
2 Contributions
Disappointing
Shopped here for the 1st time as my son chose a coat of theirs for a Christmas gift. Placed the order & chose to pay with klarna, this is where things started going wrong. Klarna accepted the order but Kings will dream did not. Klarna took the first payment for kings will dream so I emailed them to ask if the order was going to be sent as I have started paying for it…no response. 2nd email…still no response. So I have to reorder the coat, pay upfront for it. Coat is sent to me from foot asylum not kings will dream & in a size I did not order. Very disappointing service, I now have to wait until after Christmas to resolve the issue through klarna as kings will dream are unresponsive via customer service emails & live chat is never available. Return the 2nd coat as it is not in a size I ordered & after 2 attempts to buy the coat I now have no coat for my son & this is literally the only item he specifically requested.
Holland114
3 Contributions
Do Not Purchase Its A Scam
Believe me didn't want to give a star....only way I could comment...
Disgusting company robbers take your money send bogus delivery details ignore any kind of communication all crap dead ends no human response...
I'm contacting trading standards as this shouldn't be allowed...
They take your money and give nothing....
Do not use this company Kings will dream....hahaha they're asleep
Olivia Mcdonalid
5 Contributions
Ordered my parcel 2 weeks ago
Ordered my parcel 2 weeks ago, said 10 days ago it was out for delivery but still hasn't arrived... unable to get any response from online chat or via email direct to find out where my parcel is.
No response when you call as everyone is working from home and unable to help.
Appalling customer service. I ordered a coat snd received an…
I ordered a coat snd received an acknowledgement saying it would be dispatched within 24 hours. Any delay would be notified. They did neither. When I tried to contact them 10 days later to query non delivery, the advertised telephone line was unmanned. Advised to use live chat. Eventually after 3 attempts on live chat I got a response. Item was not in stock. Money would be refunded in up to 10 days. They knew it was out of stock when they took the order and could have advised and refunded me then. Not very ethical. Would never order from them again.
Gabriel232
5 Contributions
ordered some stuff for my grandsons for…
ordered some stuff for my grandsons for christmas - delivery superfast and items good quality - will order again!
Gutierrez662
2 Contributions
Never had any issue with KWD
Placed an order on KWD.
Comformation email was sent right away aswell as delivery updates.
Items where great just like in photo.
I shall be ordering again.
Alfredo Shaw
2 Contributions
£65 on a cost my my young lad lasted 2…
£65 on a cost my my young lad lasted 2 months kwd peeled off and it tour with 3 weeks. Not impressed, this was the second one after a return
Herrera247
2 Contributions
Quality terrible
Quality terrible
Laura Bates
1 Contribution
This page is lame as hell
This page is lame as hell, they made me pay 33 € to customs without even telling, and the order took about 20 days to arrive, don't recommend it at all
Terrence428
3 Contributions
APPALLING customer service with this…
APPALLING customer service with this company. Placed an order over a week ago. Received an email confirmation and the money has left my bank account. I have checked with my bank twice. I have tried to contact this company by phone but they’re closed. Tried Twitter and Instagram and I’ve had no reply. Have tried the live chat to be told they cannot locate my order. Then I was told my email was referred to admin to locate my order and process it and I would get an update in 24 hours. I’m still waiting for this update and it’s been longer than 24 hours. The order is a gift for Xmas and I am yet to establish whether the order will even be received in time.
Nicky Price
2 Contributions
The Worst, Find Another Store!
The Worst! After a week never got my order so went on live chat, they had lost my order but said they’d resend within 24 hrs. A week later went on live chat again and they’ve lost my order again so asked for a refund and they couldn’t even find my account or payment so had to go out my way and find the merchant details myself and then live chat again with them and give them that. They now say they have requested the refund but not holding my breath!
Do Not Order From This Company!